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October 22, 2004
Personas
Steve Calde wrote an article on Using Personas to Create User Documentation that I read about in somebody's blog.
When I went to read the article, I saw it started off:
This article assumes that you already have a set of good user personas, presumably based on good design research performed as part of the product development process.
Steve, could you give me a real example of software:
- That really does require documenting, because the user interface cannot be intuitive enough to avoid documentation
- For which the prerequisite design research has been done
Such software must exist, but no examples spring to mind.
Posted by Mark at October 22, 2004 09:26 AM