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June 10, 2005
User friendly
In the evening sometimes I make the mistake of letting my wife and children use the computer on my desk. Almost everything they do is done in a web browser. Occasionally Tim plays games that aren't browser-based, but that's rare.
Inevitably I get to put down the book I'm reading and play onsite support person.
Windows and windowing systems are too complicated. Flash errors are too complicated. The whole browsing model is tough. Popups and dialogs throw people for loops.
We assume so much. It's amazing anyone manages to use any of it.
Posted by Mark at June 10, 2005 01:37 PM