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February 06, 2006
How we understand what to do
When we're trying to clarify and prioritize requirements for a particular project, it can be tempting to gather expert opinion on the subject and to delegate definition to those readily willing to write up their requirements.
That's the natural way to approach the problem, natural in the sense that water flows downhill. The experts of course have opinions. Often they (at least pretend to) know what they want. Those eager to explain their requirements give us easy targets.
The trouble with this approach is that we end up pandering to experts and to those who know how to state their requirements, rather than those who could benefit the most from our efforts or those who have the most to offer us in exchange.
Posted by Mark at February 6, 2006 09:30 PM
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