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August 18, 2004
Cost reductions, part II
On the flipside of the telco cost reduction fire drill, we have some cost reductions possible about which a lot of us would just breathe a silent sigh of relief. Using Google boxes for intranet search for example.
Our execs don't even need to have a meeting or an offsite to come up with an ROI case. Google already posts one. So why don't we just get it?
Some ideas:
- Employees counselling management whether to build or buy search technology themselves work on competing (and losing) search technologies.
- Executives who'd decide about this don't search for stuff on our intranet.
- Everyone building intranet sites used by our executives makes sure they get the usability right for their key customer, the executive(s) in question. (Other people, the ones attemping to use the intranet to get their jobs done, do not rank as key customers.)
- Doesn't run on Sun.
- We don't really want employees to be able to Google our intranet. They might dig up something dangerous.
- Executives deciding on search technologies don't Google. (I sure hope that's not it.)
- We're searching (without Google) for cost savings in traditional places, and therefore don't look to save where it gives us competitive advantage.
- We just cannot get organized to make this type of decision.
- Executive decision makers just haven't thought about it. They're busy saving money on cheaper toilet paper and phone calls.
- We looked, but don't believe the ROI predictions.
Posted by Mark at August 18, 2004 09:15 AM